Policies & Governance

Cadence is committed to providing a structured, secure and professional coaching environment for schools, academies and sports organisations.

Our platform is designed to support athlete development, coaching visibility and secure team operations through role-based access, structured feedback workflows and transparent auditability.

The documents below explain how Cadence operates, how data is protected and the responsibilities of organisations using the platform.

Coach Code of Conduct

Overview

Cadence is built to support professional coaching standards through structured feedback, secure access controls and transparent activity records.

All coaches using Cadence are expected to maintain appropriate professional boundaries, communicate respectfully and use the platform in a manner that supports athlete development.

Key Principles
Deliver constructive and respectful feedback
Maintain professional boundaries at all times
Focus on development rather than criticism
Follow organisational policies and procedures
Protect athlete privacy and confidentiality
Use Cadence only for legitimate coaching purposes
Platform Boundaries

Cadence does not provide:

Private messaging
Direct athlete-to-coach chat
Unrecorded communication channels

All feedback remains visible, structured and auditable within the platform.

Responsibility

Coaches remain responsible for their own conduct and decision-making.

Cadence provides visibility and accountability tools but does not replace professional judgement or organisational procedures.

Version: 2.0
Review Date: May 2027

Permission Matrix

Overview

Cadence uses role-based permissions to ensure users only access information relevant to their responsibilities.

Permissions are enforced through database-level security controls and configurable organisational roles.

Key Principles
Athletes

Can only access:

Their own profile
Their own feedback
Their own attendance and readiness information
Coaches

Can access:

Assigned teams
Feedback workflows
Attendance management
Development tracking
Administrators

Can manage:

Team operations
User access
Organisation-wide reporting
Designated Safeguarding Roles

Can access:

Relevant visibility items
Audit logs
Team alerts where authorised
Security Controls
Role-based access control (RBAC)
Database-level Row Level Security (RLS)
Multi-Factor Authentication (MFA) for privileged roles
Comprehensive audit logging

Version: 2.0
Review Date: May 2027

Data Hosting & Security Overview

Overview

Cadence is built with security, privacy and structured visibility at its core.

Data is stored within approved UK/EU infrastructure and protected through role-based access controls, encryption and database-level security.

Hosting Environment
Hosted using Supabase infrastructure
AWS-hosted environment
EU data residency (Ireland region)
Secure encrypted connections
Security Controls
HTTPS/TLS encryption in transit
Encryption at rest
Multi-Factor Authentication
Row Level Security (RLS)
Role-based permissions
Audit logging
Access Controls

Users can only access information permitted by their assigned role.

Cross-team access is restricted unless specifically authorised.

Compliance

Cadence is designed to support compliance with:

UK GDPR
Data Protection Act 2018
School safeguarding expectations

Version: 2.0
Review Date: May 2027

Data Protection & Privacy (GDPR)

Overview

Cadence processes personal data to support coaching, attendance management, readiness tracking and athlete development.

All processing is carried out lawfully, fairly and transparently.

Roles
Organisation

Acts as:

Data Controller

Responsible for determining:

Why data is collected
How data is used
Retention periods
Cadence

Acts as:

Data Processor

Processing data solely on behalf of the organisation.

Data Processed

Cadence may process:

User account information
Attendance records
Readiness responses
Coaching feedback
Development records
Audit log activity
Individual Rights

Users may have rights to:

Access personal data
Request correction
Request deletion where applicable
Restrict processing
Request portability

Requests should be directed to the organisation acting as Data Controller.

Contact

For privacy enquiries:

privacy@teamcadence.uk

Version: 2.0
Review Date: May 2027

Structured Coaching & Professional Visibility Policy

Overview

Cadence promotes professional coaching through structured feedback workflows, secure access controls and transparent activity records.

The platform is designed to reduce unrecorded coaching interactions while supporting positive athlete development.

Principles
Structured communication
Visible coaching activity
Role-based access
Auditability
Professional boundaries
Communication Controls

Cadence does not include:

Direct messaging
Private communication channels
Unrecorded interactions

All feedback is delivered through structured platform workflows.

Visibility

Appropriate visibility is maintained through:

Team-scoped permissions
Role-based access
Audit logs
Controlled information sharing
Platform Limitations

Cadence does not:

Replace safeguarding procedures
Provide case management
Assess mental health
Monitor communication outside the platform

Version: 2.0
Review Date: May 2027

Safeguarding Monitoring & Alert Policy

Overview

Cadence provides structured visibility tools that help organisations identify operational patterns requiring review.

The platform supports professional decision-making but does not make safeguarding decisions.

Information Used

Cadence may surface patterns relating to:

Readiness responses
Attendance records
Injury status
Coaching signals
Development activity
Alert Philosophy

Cadence:

Surfaces information
Highlights patterns
Supports review processes

Cadence does not:

Diagnose concerns
Determine outcomes
Automatically escalate safeguarding actions
Human Oversight

All decisions remain the responsibility of:

Coaches
Designated safeguarding leads
Schools
Clubs
Governing organisations

Version: 2.0
Review Date: May 2027

Safeguarding Position Statement

What Cadence Is

Cadence is:

A structured coaching platform
A development support tool
A secure visibility system
An auditable activity platform
A role-based information environment
What Cadence Is Not

Cadence is not:

A messaging platform
A safeguarding reporting system
A case-management system
An intervention platform
A substitute for organisational policies
Our Position

Cadence supports schools and sports organisations by providing visibility, structure and accountability.

Safeguarding decisions remain the responsibility of the organisation and its designated safeguarding personnel.

Version: 2.0
Review Date: May 2027

Contact & Governance

For governance, privacy or safeguarding-related questions:

Email: privacy@teamcadence.uk

Website: teamcadence.uk

Cadence is committed to supporting structured coaching, athlete development, secure team operations and transparent professional practice.